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Frequently Asked Questions
What is ODL Web Platform?
What does the ODL Web Platform offer?
Can I enroll in more than one short, certificate and diploma courses at a time?
How can I register myself for a course?
When will I know that my admission is confirmed?
Can I refund my fee?
Can I share the video lectures and other material with my friends on social media?
Will the downloaded/accessed document files be available in the offline mode?
Is my course credited?
How will I receive my certificate/diploma?
How I will communicate with the course instructor?
How I will submit my assignment?
How will I be able to download course material?
Will the offered courses be having online classes?
Do all the courses will be having online classes?
Will I be able to get an idea about how many online classes are included in a particular course, before joining the course?
Can I join the course in asynchronous mode?
How will I be able to get certificate of participation?
How will I be able to get the paper version of the course completion certificate?
What will be the mandatory requirements for taking admission into a certificate course?
What will be the mandatory requirements for taking admission into a diploma?
What will be the mandatory requirements for taking admission into an advanced diploma?
How will I be able to submit my documents for admission?
What is meant by deferment of admission?
What is meant by deferment of studies?
Can I apply for deferment in case of certificate courses?
Can I apply for deferment of admission in case of diploma program?
Can I apply for deferment of studies in case of advanced diploma program?
Can I apply for deferment of admission in case of advanced diploma program?
Can I apply for deferment of studies in case of advanced diploma program?
When deferment of studies can be granted in an advanced diploma program?
Will I be able to transfer courses from one diploma /advanced diploma program to another?
When I will be able to obtain the course completion certificate?
When I can request to withdraw from a diploma / advanced diploma program?
When I can request to withdraw from a certificate course?
Can I get the refund of course’s fee?
How can I apply for the refund of fee?
How can I get fee exemption or concession for a certificate course?
How can I get fee exemption or concession for a diploma / advanced diploma course?
How I will be assessed/evaluated in a certificate course?
How I will be assessed/evaluated in a diploma/advanced diploma program?
What if I fail in a subject of diploma/advanced diploma program?
What grading policy will be applied in diploma/advanced diploma program?
How can I overview the course contents before joining the course?
Can I join the course without paying the course fee?
How I will pay the fee?
What kind of different payment methods can be used for paying the fee?
What is meant by rating of the course?
How can I rate a course?
For a certificate course, after course completion, how long it will take to obtain my certificate?
For a diploma/advanced diploma course, after course completion, how long it will take to obtain my certificate?
For a diploma/advanced diploma program, after program completion, how long it will take to obtain my transcript?
For a diploma/advanced diploma program, after program completion, how long it will take to obtain my diploma completion certificate?
What are the featured courses?
What is meant by a wish list feature?
What languages are supported in the ODL web portal?
How digital library can help me?
How can I communicate with the personnel of other departments like finance, admission, exams etc., using the ODL web portal?
Being the first time user, how will login to the ODL web portal?
What will I do in case of forgotten password?
Is my account accessible by anyone else other than me?
What is the security of the login account passwords?
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Frequently Asked Questions
Is it possible for me to become a learner and an instructor at the same time for two different courses?
If I am enrolled in a course as learner, is it possible that I can request to become an instructor for another course?
How I will be able to get my course payment receipt?
Is it mandatory to provide my bank details in my profile?
How digital library can help me?
How can I communicate with the personnel of other departments like finance, admission, exams etc., using the ODL web portal?
Being the first time user, how will login to the ODL web portal?
What will I do in case of forgotten password?
Is my account accessible by anyone else other than me?
What is the security of the login account passwords?
What grading policy will be applied in diploma/advanced diploma program?
What will be the assessment criteria in a certificate course?
What will be the assessment/evaluation criteria in a diploma/advanced diploma program?
Select a topic to search for help
Contact us
Open a support ticket
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